Halotel to invest more efforts in scaling-up network quality

02May 2022
Beatrice Philemon
The Guardian
Halotel to invest more efforts in scaling-up network quality

AFTER emerging the leaders in fast median download speed in the country, Halotel Tanzania has pledged to put more efforts in improving network infrastructure quality, through massive investment in 4G facilities.

In an exclusive interview, Halotel’s Business Centre Director Abdallah Salum said that in a bid to ensure that its customers get assured of using the Halotel communication services in all areas where they are, the company has extended network coverage in almost all over the country, reaching 95 percent of Tanzanians.


“In the next two years, we’ll invest more on infrastructure to ensure effective communication services- in terms of upgrading, increasing service quality,” he said, unveiling other plans as expanding the coverage and the focus is to invest more on fourth generation network to meet the growing demand from the Tanzanian public.


 “The company is continuing to roll out 4G towers in different areas across the country, where such services have never existed before. The target is having more customers upgraded their 3G number to 4G,” he said.


 “We help our customers to use a high-speed internet service which is very convenient in accordance with their needs and demand.”


Halotel, a subsidiary of Vietnam’s Viettel International has been contracted by the government to extend communication infrastructure to rural parts of the country where leading mobile telecommunication companies failed to invest because of poor market.


He said the telcoms contracted by the government to extend communication services to marginalized rural areas of the country in 2015, target to increase its subscribers from the current seven million to 10 million by 2023.


So far, the telecommunication has deployed 800 fourth generation communication towers in the past six years to spread digital communication countrywide.


The 4G towers have also been deployed in all regions of Zanzibar with the bulk of them stationed in remote areas.


“As Halotel we are very glad for this performance, we will continue to improve our network speed to allow our customers enjoy internet connection services in all areas where they are and other services,” he said.


According to the Speedtest Global Index Market Analyses from  US- based company Ookla that is the global leader in network intelligence and connectivity Insights reveals that Halotel was the fastest mobile operator among top providers in Tanzania in first quarter of 2022 with a median download speed of 17.84 Megabytes per second (Mbps).


Halotel followed by Vodacom with 12.09 Mbps,  Airtel 10.60 Mbps, TTCL 10.42 Mbps, Tigo 5.99 Mbps and  Zantel 4.31 Mbps.


Highlighting on city speeds it indicate that Mwanza showed the fastest median mobile download speed among Tanzania’s most populous cities during first quarter of 2022 with a median download speed of 13.76 Mbps and median upload 10.54 Megabytes per second (Mbps).


While, in Arusha 12.47 Mbps, Dar es Salaam 11.79 Mbps, Mbeya 11.65 Mbps and Dodoma 9.44 Megabytes per second.


Elaborating on Consistency score, it indicates that in measuring the consistency of each operator’s performance, we found that there was no statistical winner for Consistency Score in Tanzania during first quarter of 2022.


According to the analysis, Halotel had the highest Consistency score in Tanzania during first quarter of 2022, with 80.1 percent, followed by Vodacom 72.1 percent, TTCL 67.5 percent, Airtel 67.2 percent, Tigo 48.9 percent and Zantel 37.4 percent.


In calculating median latency for top mobile providers in Tanzania during first quarter of 2022, Vodacom had the lowest latency at 23 ms, followed by Zantel (27ms), Tigo  (28ms), Airtel (29ms), Halotel (31ms).





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