This new partnership will enable the airline’s passengers to pay for their tickets, upgrades, excess baggage, change of reservation fee, preferred seats and other services with M-Pesa at any time, thereby making the process more convenient, easy and secure.
The partnership adds to the list of several similar arrangements the giant telecom company has with other airlines including Qatar Airways, Precision Air, Kenya Airways, Air Tanzania, Fast Jet, Eagle Air and Auric Air.
According to KLM Royal Dutch Airlines Country Manager for Tanzania, Sharad Khuller: “This new partnership means customer services and ease of booking remains a big priority for KLM, our partnership with M-Pesa is another step in this endeavour to provide our customers another option to pay for tickets at their convenience.”
According to Gregory Verbond, Vodacom Tanzania Chief Officer Enterprise Business Unit, this new partnership is part of Vodacom Tanzania’s long-term objective of making life better for their customers through its various innovative services including the mobile money platform. With such innovations, the company aims to simplify day-to-day operations of their customers.
“I am excited that we have another partnership that will ensure that our customers continue to enjoy the convenience and security that Vodacom M-Pesa extends to them. This partnership is good for both our customers and KLM Royal Dutch Airlines as a corporate client of Vodacom Tanzania. Now the corporate entity can benefit from electronic payments systems offered by M-Pesa” said Verbond,
To access this service, a customer will dial *150* 00#, select option 4 (pay with M-Pesa), then select 3, choose business then select 9, thereafter select 3 travel and finally select KLM.
Vodacom is one of the cellular networks with over 4.5 million active users of M-Pesa and KLM Royal Dutch Airlines was founded in 1919, making it the world’s oldest airline still operating under its original name focusing on three core businesses: passenger transport, cargo and aircraft maintenance. KLM has been operating in Tanzania since 1969.