By Guardian correspondent, Zanzibar
AIRTEL Tanzania has entered into a strategic partnership with Zanzibar Cable Television (ZCTV) to facilitate seamless payment for the latter’s subscribers.
Speaking at the signing ceremony in Zanzibar yesterday, Zanzibar Minister for Communication and Transport Dr Khali Mohamed said that the partnership also aims at improving financial inclusion.
He said the collaboration is a significant step towards supporting the government's financial inclusion agenda through provision of swift and secure financial services, hence narrowing the financial divide.
"It is indeed commendable for Airtel Tanzania and ZCTV to form a strategic partnership which not only promises to further their business growth but also contributes significantly to our national economy,” he said.
Mohamed said that such collaborations between private entities not only aims to expand their operational footprint but also play a crucial role in fostering employment opportunities and align with the government's initiatives that are geared towards bolstering economic development and job creation.
Andrew Rugamba, director of Airtel Money Services, said the partnership is of mutual benefit for the two entities.
"Airtel Money is dedicated to delivering services that meet the evolving digital needs of our customers,” he said.
He said the partnership enables ZCTV subscribers to manage their payments efficiently and effortlessly through Airtel Money, adding that the goal is to simplify everyday transactions, enhance customer experiences and empower consumers to leverage their mobile devices for a broader range of activities.
Rugamba said the partnership is set to deliver substantial benefits to subscribers of both entities, allowing not only for the convenient management of ZCTV subscriptions through Airtel Money but also enabling package upgrades, error resolutions and access to live content.
Hafidhi Kassim, ZCTV operations director lauded the introduction of the new payment solution through Airtel Money which allows for much more convenient and efficient access than ever before.
“ZCTV is driven to ensure that all our subscribers are delighted with the total offering, and we are continuously looking to improve business processes to provide the best services to our customers, transcending traditional boundaries,” he said.